Indication based on Specified Commercial Transactions Law

Indication about Specified Commercial Transactions Law

Name of company Meitetsu Department Store
The location 〒450-8505 1-2-1, Meieki, Nakamura-ku, Nagoya-shi, Aichi
Phone number 052-585-1111 (main)
Representative President Hiroshi Shibata

Inquiry about order of homepage

Meitetsu Department Store online shopping
Toll free number: 0120-585-399 (from 10:00 to 12:00, from 13:00 to 18:00)
Holiday: On Tuesday, April 21, 2020, Tuesday, May 26, Tuesday, June 16,

Tuesday, August 18, Tuesday, August 25, Tuesday, September 15

※We are examining shift in October, 2020

Inquiry form from the Internet

Sales price

It is based on price displayed for each product.

Necessary amount of money except the product price

  • Consumption tax
  • Delivery charges (it includes delivery charges except free shipping)

Payment time of the price and the method

Credit card
As a general rule, we settle an account on the next day when we received orders.
It follows teinichi, hikirakunichi of each credit card company.
Convenience store
Please pay within three days including order day.
When time limit passes, the order becomes cancellation automatically.

※About payment, please see this in detail.

Delivery time

It takes approximately 7-10 days before delivery from order.
Depending on products on delivery date of limitation there may be.

Expiration date of application

We set for each products.
In time limits, we will finish application at that point when products are sellouts.

About return of goods

Please inform of exchange by damage, a return of delivery product within seven days after arrival of products.
In addition, please note that you cannot accept a return of next product.

  • Expendable supplies such as food
  • Cosmetics, makeup miscellaneous goods
  • Underwear
  • Making an order product
  • Product which we classified initial, family coat of arms, the name into
  • Product which you used once
  • Product that it is written that other return of goods is impossible

About the postage about return of goods

We will bear return of defective article postage.
In the case of other customer convenience, we do with customer burden.

Limit, special conditions of sale of sales figures

We may make limit for conditions of sale by products.
Please note that you may cancel order by the end of missing part, stock.

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